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CUSTOMER SERVICE


Our physical store is located in Mt Eden, Auckland, where we handle customer enquiries and service issues. Our audio visual experts are available 7 days a week to answer your questions and assist you with your purchase.

AV World Customer Service
237A Dominion Rd
Mt Eden Auckland 1024

Phone
09 630 1204

Privacy and Security

We respect your privacy and wont share your details with third-parties unless it is required to fulfill your order, or for warranty purposes. For further information please see our Privacy Policy.

Shipping and Delivery

We only ship to physical addresses within New Zealand (please don't provide a PO Box). We aim to dispatch your goods promptly within 2-3 business days from receiving payment for your order.

If you do not receive your goods within 3 days (Monday to Friday) please phone 09 630 1204 with your order number.

Returns and Replacements

Please contact us for authorisation before returning any product. All new products have a minimum one year warranty please refer to our Terms & Conditions for full details.

 

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